Scalp Hydration & Clarification

No. It addresses the condition of the scalp — how clean, hydrated and comfortable it is — and does nothing to the hair follicles or to the causes of hair loss. If thinning or shedding is your actual concern, it deserves proper assessment of the cause rather than a cosmetic treatment.

Mostly in what it targets and how thoroughly. Ordinary washing cleans the hair and the scalp gets whatever incidental attention it receives along the way. This works section by section on the skin of the scalp itself, exfoliating around the follicle openings, and then hydrates that skin directly. For most people with mild buildup, better washing technique genuinely is enough.

A technician — specifically, one of our experienced laser technicians or estheticians, working directly under the guidance of our physicians, Dr. Gidon Frame, Dr. Sarina Govindasamy and Dr. Teri Fisher. There are no needles involved in a scalp hydration and clarification treatment, so it does not call for a physician to carry it out. Where a doctor does come in is the assessment: if what is going on with your scalp looks like a condition rather than buildup, that gets handed to one of our physicians rather than treated cosmetically.

It depends what the dandruff actually is. Light flaking from a dry or congested scalp often improves. Persistent flaking with redness, itching or thick greasy scale is more likely seborrhoeic dermatitis, which is a medical condition needing medical treatment. Have it diagnosed, treat it, and then this can be useful for comfort alongside it.

Tell us if your hair is coloured, and when it was last done, so products and timing can be considered. If you have just had colour or a chemical service, or your scalp is still sore from one, it is generally better to wait rather than to work over freshly processed skin.

There is no universal schedule, because it depends entirely on how oily your scalp runs, how much product you use, how often you wash and how much you sweat. Someone using dry shampoo daily will feel congested again far sooner than someone who does not. Judge it by how your scalp feels rather than by a calendar.

Usually yes, with adjustment. Mention it beforehand so pressure and products can be moderated, and speak up during the treatment if any area feels sore — it should feel scratchy and cool, not painful. If you have a history of reacting to hair products, that is worth reviewing before we start.

No, and it is not necessary to arrive with a freshly washed scalp. Come as you normally are. Your hair will be damp when you leave and may sit flatter than usual until your next wash, so plan the appointment with that in mind.

The consultation is complimentary, so having someone part the hair and tell you honestly whether this is buildup or something needing a diagnosis costs you no consultation fee. Reserving the appointment does carry a booking fee, which holds the time, covers the physician's time and helps reduce no-shows.